We welcome events of all sizes.

There is no minimum rental value for customer pickup orders. For deliveries, a minimum rental order of $750 is required.

Certain tabletop items are rented in standard quantities:

• Chargers: quantities of 5
• Dishware: quantities of 5
• Flatware: quantities of 10
• Glassware: rented by the rack
• Napkins: quantities of 10

If you’re unsure about quantities or need help building your order, our team is always happy to guide you.

Our Price Guide lists most rental rates. Larger elements like tenting, staging, drapery, flooring, and custom work require a personalized quote so we can factor in size, scope, and design.

Every order is handled by an Account Executive who guides you from proposal to pickup. If your event involves customization, our in-house creative team jumps in to handle graphics and design.

The earlier, the better. Smaller orders should be placed about 2–4 months out; larger or customized events should be booked 6–12 months in advance. Availability is only guaranteed once your deposit is in place.

Final numbers should be shared 7 business days before delivery date.

We’d love to see you! We recommend scheduling an appointment and require a phone call to ensure availability for any last minute visits.

Think of your showroom appointment as the beginning of the creative process.

To help us make the most of our time together, we recommend creating a wishlist on our website before your visit. It allows our team to prepare relevant products in advance and tailor the appointment to your event.

Inspiration is always welcome. Whether it’s a Pinterest board, moodboard, color palette, floorplan, or a handful of screenshots you’ve saved along the way, bringing those details helps us better understand your vision and bring it to life.

Appointments typically last 45 minutes. This keeps things focused, allows us to host multiple clients in a day, and ensures we can follow up with all the details promptly.

Absolutely. Linen and napkin swatches can be mailed to you or viewed in person. Just browse our options online and submit a request via wishlist.

Yes. From sourcing to fabrication, we can create custom furniture, décor, or specialty pieces. Please find more information at the pages below:

Custom Vinyl
Custom Fabric
Custom Production

Not quite.

Items are reserved once we receive a signed contract and 50% deposit. Until then, your order remains a proposal and inventory is subject to availability.

We’ll always do our best to accommodate!

We accept Visa, MasterCard, American Express, Discover, checks, and ACH transfers.

Yes, additions are welcome and subject to availability. The earlier you let us know, the better chance we have to secure your selections.

Changes can be made up to 7 days before your delivery. Additions are subject to availability.

Standard rentals cover 3–5 days: delivery, event, and pickup. Need longer? Multi-day and extended rentals are available.

Ask us! We source nationally and globally — if you’ve seen it on Instagram, chances are we can find it or suggest something similar.

The short answer: wherever the party takes us.

We regularly deliver throughout Pittsburgh and the surrounding tri-state region, but we’ve never been known to let a little distance get in the way of a great event.

Our dispatch team works a little magic behind the scenes and finalizes delivery routes the day before your event. At that time, we’ll provide a 2-hour delivery window so you know when to expect your rentals to arrive.

Need us at a very specific time? No problem. Time-specific delivery windows, after-hours service, and same-day delivery are all available for an additional fee. Great events are all about timing, after all.

Delivery fees vary depending on distance, order size, and venue logistics.
Please see our Delivery Map for reference on service areas.

Your delivery fee includes both delivery and pickup.

On the day of your scheduled service, call our main line and select the dispatch extension. Have your order number and delivery address ready — our team will confirm your status in real time.

Yes. A client, planner, or venue contact must be onsite to confirm placement and sign off on the delivery.

Monday-Friday: 9:00am-5:00pm.

It depends on your order size:

• Compact SUV — small tabletop orders or linens.
• Cargo van or pickup truck — larger tabletop or small chair orders.
• Box truck — large orders with tables, dishware, or large chair quantities

Your Account Executive can help advise.

If you’re running late, just call us. We’ll adjust where possible, though late returns may incur additional fees.

Yes.

To help your rentals arrive safely, please bring a vehicle with adequate space, along with any blankets, straps, or other materials needed to secure and protect your items during transport.

Yes. Our team is happy to assist with loading and unloading at our warehouse. Responsibility for the rentals transfers to you while they are in your possession.

Linens, napkins, table runners, or napkin rings.

No order minimums are required, though napkins must be rented in packs of 10.

Cost depends on order size, location, date, and rush needs.

We ship most rental orders via UPS Ground, with expedited shipping options available when timing is tight.

Your rentals will arrive carefully packed in sturdy boxes and reusable linen bags designed to make both unpacking and returning your order simple. Once your order ships, you’ll receive tracking information so you can follow its journey, along with a prepaid return label for an easy send-back after your event.

Simply place used linens in the provided bag, repack in the box, attach the prepaid label, and drop off at UPS within one business day after the event.

Linens are steamed and pressed before shipping, but slight creases may occur in transit. We recommend a quick steaming or hanging them overnight for best results.

No need.

Simply shake out any debris, place your linens in the provided return bags, and leave the laundering to us.

UPS shipping is reliable, but delays can happen. We’ll track your shipment alongside you and work quickly to resolve any issues.

Our rental rates cover the rental of the item itself.

Because every product is different, services such as setup, strike, cleaning, handling, or specialty installation may be included for some products and listed separately for others. Your proposal will clearly outline what is included and any additional services associated with your order.

Certain service items include a small cleaning and restocking fee to cover professional sanitizing, quality control, and careful repackaging.

Labor fees apply to services beyond standard delivery, including setup, teardown, and specialty installations.

Costs are based on the scope of work, crew size, and time required onsite.

Some venues require a little extra coordination behind the scenes.

Special handling fees may apply when delivery or pickup involves logistical challenges such as limited loading access, unavailable service elevators, long carrying distances, stairs, restricted delivery schedules, or other conditions that require additional labor or equipment. Any applicable fees will be outlined in your proposal before your event.

Yes.

Whether you need a few tables set or a full event installation, our team can assist with setup and breakdown services. Pricing is tailored to the scope of work and requirements of your event.

Some products are available only in specific quantities due to the way they are packed, transported, and protected. These requirements help us ensure your rentals arrive safely and event-ready.

Chargers: quantities of 5
Dishware: quantities of 5
Flatware: quantities of 10
Glassware: rented by the rack
Napkins: quantities of 10

Hope for sunshine. Plan for everything.

We always recommend a weather contingency plan for outdoor events. Our team can help you explore tenting and other event solutions designed to keep the celebration going, rain or shine.

In the event an item cannot be returned or repaired, replacement fees are calculated based on the current replacement cost of the item, along with any applicable sourcing, freight, and shipping expenses.

No heavy lifting required — linens and dishware are professionally sanitized by our team. Just scrape dishes free of food and shake out linens before return.

Rentals are intended for single-event use. Multi-day rates are available if you need them longer.

Missing items are charged at replacement cost. If you find them afterward, return them within 7 days and we’ll gladly adjust your invoice.

Yes, but candles must be enclosed in glass. Wax damage is costly and often non-repairable, so proper holders are required.

No. Adhesives, nails, staples, or screws may damage surfaces and result in replacement fees. Please consult your Account Executive for approved alternatives.

If your event is postponed, we’ll gladly apply your deposit to the new date.

Availability, however, is subject to inventory on hand at the time of rescheduling.

Our team observes several major holidays throughout the year, including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Please refer to our Contact Page for current holiday hours and any additional scheduled closures.

We focus on quality, design, and service, which makes it difficult to compare us apples-to-apples with other companies. We’re happy to review competitor pricing, but our priority is ensuring value, not being the lowest number.

Gratuity is not included in your order total. While not required, it’s always appreciated by our hardworking delivery teams.